Your Questions. Answered.

We offer a limited 1 year warranty on all of our products, you can view the details of warranty

Yes, all of our Apple compatible products are certified

You can send all questions/comments to customerservice@tylt.com

We will accept returns within 30 days from the time you receive your item only if the product was purchased directly from TYLT.


Shipping is currently only available within the USA


It means your device is charging.

It means there is an error.

Ensure there is no metal on the wireless charging pad. Unplug and re-plug the pad.

Unplug and re-plug the pad.

Use the included USB-C cable to plug the cable in the port and the other size (USB-A) into a power adaptor (not included).

Unfortunately individual parts are not available for sale.

Yes, you can.

Yes, you can.

Hold the power button for 3 seconds to turn on and enter pairing mode. Search for the device to connect.

No, you can not connect two devices to the same speaker simultaneously.