Question 1

How long is my TYLT product under warranty?

Accepted Answer

We offer a limited 1 year warranty on all of our products, you can view the details of warranty

Question 2

Are all TYLT Apple compatible products Apple certified?

Accepted Answer

We will reimburse you for returned items in the same way you paid for them. For example, any amounts deducted from a gift card will be credited back to a gift card. For returns by mail, once we receive your return, we will process it within 4–5 business days. It may take up to 7 days after we process the return to reflect in your account, depending on your financial institution's processing time.

Question 3

How do I submit a question or comment?

Accepted Answer

You can send all questions/comments to customerservice@tylt.com

Question 4

What is your return policy?

Accepted Answer

We will accept returns within 30 days from the time you receive your item only if the product was purchased directly from TYLT.

Question 5

Why does my country not show up as an option, under billing or shipping, when I am checking out?

Accepted Answer

Shipping is currently only available within the USA